Professional Aftersale of FutureCounter

Three Major Service

Reducing your worry from now!

Debug Service​

If you meet problem of accuracy, we can assist adjusting system by online.

Operation Instruction

Following from our guide to learn the using method of this counter!

After-sale Policy

We can provide quality warranty for 1 years after receiving machine.

1.Debug Service​

Remote Assistance for you!

Connecting WIFI

After turning on the device, click ‘Settings’, connect to WIFI, and ensure that the device’s network is in good condition.

Providing ToDesk ID

After opening the ToDesk software, take a photo of the device screen and send it to the after-sales personnel.

Remote Adjust Accuracy

After adjusting the accuracy of the equipment and require user assistance in fish counting. (It needs counting 1 lot fish by 1-3 times)

Completion of Adjustment

After turning on the device, click ‘Settings’, connect to WIFI, and ensure that the device’s network is in good condition.

1.1 How to connect the WIFI?

Connecting wifi so that we can adjust counter for you.

1.2 How to provide ToDesk – ID

From here, we can help you debuy by online.

2.Operation Instruction​

Learn how to use this from our guide.

Operation video

Learn how to use counter from our video! It is easy and useful!

2.1 Image Inspection

Fllow our words to get the guide

Plug in and start automatically, the device will open the counting page automatically

Click on “Start Counting” by your fingertips to enter the waiting counting page

After the water circulation is activated, the fish are poured into the fish inlet

After clicking [Stop], pause counting. At this point, click [Reset], and the total number will be reset to zero; Click [Continue] to accumulate the count

After returning to the start counting interface, please click on [History] to display the last 100 counting records

If the counting is completed, on the start counting interface, click [Settings], a pop-up box will pop up, and click [Shutdown]

3. After-sale Policy

We will take responsibility for Quality Problem!

1 Year Quality Promise

We will take responsibility for the quality problem of our counter whithin 1 year.
The equipment will be repaired or replaced according to specific fault conditions.

Lifelong Service of Accuracy

The algorithm is promised as lifelong service. if the accuracy has problem, you can contact the after-sales service at any time.
We will provide free iteration and upgrading of the algorithm.

Free Accessories

If you need changing accessories after the 1 Year Warranty, you can also contact us to get free accessories after we check the problem.
You just need to pay the shipping fees to us.

24H Live Chat Service

You can send email or write the information by Whatsapp, Wechat to describe your problem at any time.
We can provide help within 12hours.

Contact Us!


After-Sales Teams

Name: Allen Lee

TEL : +86 15311540301

WhatsApp:+86 15311540301

WeChat: 15311540301

Email: yuziyuan568@163.com

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